What the FAQ!!!
Frequently Asked Questions

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Here are some of our most frequently asked customer questions from potential clients...

How much does a web site cost?
There are quite a few factors that are going to affect the ultimate cost of your web site. These factors include how many pages you are going to have, if you will sell products on your website, the graphic work involved, and how interactive your future web site will be. You will also need web hosting and domain name registration.

Do I need to hire a "local" web site designer?
We create web sites for clients who are local as well as out of our area. Using email and the telephone, it is possible to communicate very effectively with our clients.

How long does it take to have a web site designed?
The time frame is determined by the size of your web site, the complexity of your site design. In all cases, the better quality content you provide, the quicker the process.

What is a URL?
It stands for "universal resource locator". This is the address typed in to view your web page on the Internet. For example, you would type in http://www.hardhatweb.co.uk to access our home page.

What is a domain name?
A domain name is your web site address i.e. hardhatweb.co.uk that you choose and register with a registrar.

Can you to design my site and use my own web hosting?
Yes, that is fine. All we need to know is how you would like us to give you the site when ready i.e. on CD or published to your hosts servers.

What is web hosting?
Web hosting is a monthly fee that you pay to have your site accessible on the Internet. The type and cost of hosting varies depending on your site requirements. If you just want a single page site, we can host that on our own servers, but if you want your own POP 3 mail boxes and an SQL database, the hosting will be a little more.

What is site maintenance?
Maintenance is a fee paid monthly to keep your site updated with new content that you provide. Most good web sites have new content updated regularly. Fresh content is what will keep your visitors coming back.

Do you offer any type of discounts?
Yes, we offer discounts for schools and non profit organizations. We also offer discounts to clients who also use us for offline marketing i.e. graphic design and printing.

Web Site Content - What Do I Put On My Site?
That would depend on the goals of your web site. If you run a business website you would include as much information about your products or services that your customers would need to purchase from you.

I've made my decision - I want you to design my web site, what do I do next?
If you have decided you want a web site or have any questions, simply call us to start the process.

If you have a specific query not answered above, please feel free to contact us...